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Account

  1. How can I change my personal details?
  2. How can I change the currency of my account?
  3. Can I change my email address?
  4. Why can't I create an account?
  5. I forgot my Google/Facebook/Apple account password. How can I log in to my Deriv account?
  6. How can I close my account?
  7. How do I unsubscribe from marketing emails?
  8. What is a dormant fee?
  9. Can I open a corporate or business account?
  10. Do I need to pay taxes on my trades/profits?
  11. Can I open more than one Deriv account?
  12. How do I create an API token?
  13. How can I set self-exclusion limits on my account?
  14. How can I adjust or remove my self-exclusion limits?
  15. How can I reactivate my Deriv account?
  16. When do I need to verify my account?
  17. How do I verify my account?
  18. What documents do I need to verify my account?
  19. Why do I need to verify my account?
  20. Can I trade without verifying my account?
  21. How long does verification take?
  22. Why were my documents declined?
  23. Is there any system/website maintenance going on?